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Furniture/ Product Designer
Furniture/ Product Designer
Duties & Responsibilities Include:
• Design scope includes - furniture, lighting, plumbing fixtures, hardware, rugs, walls coverings, and other interior and architectural features.
• Create sketches, renderings, fabrication drawings, and 3D models as necessary to bring designs to full scale realization.
• Interact with suppliers, vendors, and fabricators.
• Work closely with our team of designers to develop project details to production quality.
• Provide accurate development schedule and work within set project constraints.
Qualifications:
• · A degree in Industrial Design or Furniture/Product Design
• · 3+ years of professional experience
• · Proficiency in Solidworks, Rhino 3D, and Keyshot, and Adobe Suite required.
• · Must be comfortable creating sketches, renderings and presentations, fabrication drawings, and quality digital models.
• · Previous experience with 3D printing required. (Makerbot & Form Labs experience a plus)
• · Experience with upholstered pieces required.
• · Knowledge of industry terms, production methods and constructability required.
• · Knowledge of furniture history, current designers and emerging trends required.
Luxury Customer Service Representative
Luxury Customer Service Representative
The Client Services Associate will support the Team by providing exceptional customer service to both our internal and external clients. Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients visting our website, and calling on the phone.
Duties & Responsibilities Include:
• Assist in "Engage & Discover" of the Client Experience and grouping clients with the right associates
• Assist and communicate with clients over the phone and through email
• Provide an elevated level of client services support to IDO Partners to resolve client concerns
• Assist in running the client list in the IDO
• Well versed on IDO's product and offerings
• Detailed level of product knowledge
• Create a luxury service experience in every interaction
• Track client contact information and offer mentoring on a concierge level to further elevate and increase productivity
• Exhibit broad understanding of the organization
Qualifications:
•Customer Service Experience preferred
•Experience within a design firm or high-end furniture and luxury retail preferred
•Ability to recognize and respond to multiple priorities
•Strong organizational and time management skills
•Strong verbal and written communication skills
•Commitment to quality, detail focused on all levels
•Delivery of first-class service to our associates and our clients
•Ability to solve complex issues
•People and relationship driven
•Creates a positive and healthy work environment in which people want to do their best
•Commitment to quality, detail focused on all levels
•Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
International Salesman
International Salesman
Duties & Responsibilities Include:
· 3+ years of territory sales in the furniture sales industry
· High School diploma or equivalent
· Great communication and team player
· Strong organizational and time management skills
Qualifications:
Act as a point of contact for existing and potential customers within assigned territory
· Identify local business opportunities and challenges
· Report on regional sales results (weekly, monthly, quarterly and annually)
· Present our products and services to prospective customers
· Identify customer needs and recommend product solutions
· Work closely with salespeople and other internal teams to meet individual and group sales quotas
· Answer customer questions about features, pricing and additional services
· Cross-sell products, when appropriate
Orther
Welcome to join IDO and grow with us.